For 19 years, the Program on Negotiation (PON) at Harvard Law School has grown and thrived under the leadership of Managing Director Susan Hackley. As PON’s chief administrative and financial officer, Hackley has overseen all activities, including academic events, executive education, interdisciplinary programs, and publications, including Negotiation Briefings. Hackley, who has taught negotiation seminars around the world, is widely admired for her ability to create new programming, build consensus, and collaborate to spread the word about negotiation best practices and new research findings. On the eve of her retirement, we asked Hackley to reflect on the negotiation skills she draws on to advance PON’s mission.
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Members of the Program on Negotiation reflect on the negotiation skills they’ve absorbed from PON managing director Susan Hackley on the eve of her retirement.
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