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When negotiators focus too narrowly on their best alternative to a negotiated agreement, they overlook opportunities to create value.

Most businesspeople understand the value of using mediation to resolve conflicts, but did you know that professional mediators can help you reach agreement during the dealmaking phase? Stephen Goldberg, professor emeritus at Northwestern School of Law, describes how mediators can aid parties in creating value at the negotiating table.

Supreme Court chief justice John Roberts faced the challenge of a lifetime in negotiations over the court’s Obamacare decision, according to a new biography. His struggle to balance conflicting goals can illuminate best practices for team talks.

Dignity violations can often be found at the core of interpersonal conflicts, according to Dr. Donna Hicks, an associate at Harvard’s Weatherhead Center for International Affairs.