• HR Investigations Workshop: A Guide to Legal & Effective Inquiries May 22, 2018 1:00pm

    An effective workplace investigation requires demonstrating a serious commitment to resolving problems in a fair and appropriate way. Your CEO (and the court) expects you to devote the necessary attention, skill and resources to investigations. But even the best HR pros usually make small mistakes – errors that a savvy lawyer will pounce on.

  • California Employment Law Update: Key HR Compliance Issues for Multi-State Employers May 23, 2018 1:00pm

    If you have employees in California, you’re constantly trying to keep up with the state’s crazy maze of complex, ever-changing, employee-friendly employment laws. And 2018 has brought several big changes that demand revisions to your HR policies and procedures.

  • From Bud to Boss – Making the Successful Transition to Leadership May 24, 2018 1:00pm

    Transition to LeadershipGetting promoted to a supervisory role is exciting … and scary. A promotion to leadership, supervision or management brings new responsibilities, new relationship dynamics, and new opportunities for personal and career growth. And often, new supervisors don’t get the training, support and guidance they need to be successful.

  • The Magnetic Manager: Becoming the Best Boss You Can Be May 29, 2018 1:00pm

    Why do employees leave? Departing workers probably told you it was “for more money.” But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study. In reality, the No. 1 reason employees leave is the way they’re supervised.

  • How to be Confident & Assertive in Business May 30, 2018 1:00pm

    Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness.

  • Creating ‘Wow’ Customer Service: How to Get Your Customers Talking & Returning May 31, 2018 1:00pm

    Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the “extra things” that connect the customer emotionally to the organization.

  • Sexual Harassment: New Rules for Prevention & Investigation June 1, 2018 1:00pm

    Sexual HarassmentThe old HR rules for preventing and confronting harassment charges have changed. If you are still relying on 20-year-old prevention, training and complaint policies, you could be in a world of trouble.

  • Gossip, Rumors & Workplace Busybodies: How to Promote Positive Co-worker Communication June 5, 2018 1:00pm

    Workplace guru and syndicated columnist Marie McIntyre will help you successfully defuse the negative impact of gossip, rumors, and workplace busybodies. Imagine your office without tattletales, drama queens, whiners, and bullies.

  • The 5 People Skills that Will Improve Performance June 6, 2018 1:00pm

    In this digital age, the No. 1 challenge in the workplace is a deficiency in employee people skills – those intangible personality traits like attitude, teamwork, communication and problem-solving.

  • Managing Projects With Outlook June 7, 2018 1:00pm

    Whether you’re managing events or running your department, your tasks have a definite goal with a beginning and end date. It doesn’t matter if you’re flying solo or working with others, you need a good project management tool to stay on track. And you might already have one!